Solicitud de Firma Enviada

El evento signature_notification_sent se emite cuando Firmeasy ha enviado una solicitud de firma a un firmante, ya sea por correo electrónico o por WhatsApp. Este webhook es útil para monitorear cuándo se ha iniciado el flujo de firma y desde qué canal.

Precaución

Los enlaces original_file y signed_file son temporales y caducan en 60 minutos.
Te recomendamos almacenarlos o volver a consultarlos usando el endpoint de detalle de documento si necesitas acceso persistente.

---

event_type: "signature_notification_sent"

Ejemplo de payload

{
  "sandbox": false,
  "external_id": "",
  "open_id": 5,
  "token": "0eb8f439-2afa-4014-a09a-2055e4fc5e24",
  "name": "documento_firma.docx",
  "folder_path": "/",
  "status": "pending",
  "rejected_reason": null,
  "lang": "es",
  "original_file": "https://files.firmeasy.com/dev/2025/2/pdf/ejemplo.pdf",
  "signed_file": null,
  "extra_docs": [],
  "created_through": "web",
  "deleted": false,
  "deleted_at": null,
  "signed_file_only_finished": false,
  "disable_signer_emails": false,
  "brand_logo": "",
  "brand_primary_color": "",
  "created_at": "2025-02-13T16:50:35.657445Z",
  "last_update_at": "2025-02-13T16:50:46.595543Z",
  "created_by": {
    "email": "[email protected]"
  },
  "template": null,
  "signers": [
    {
      "external_id": "",
      "sign_url": "https://app.firmeasy.com/verificar/12fea879",
      "token": "1c7ea879-7c23-4733-a9d0-9377105dba80",
      "status": "new",
      "name": "Nombre firmante",
      "email": "[email protected]",
      "lock_email": true,
      "phone_country": "57",
      "phone_number": "1111111111",
      "auth_mode": "firma_simple",
      "require_selfie_photo": false,
      "require_document_photo": false,
      "send_via": "whatsapp",
      "selfie_validation_type": "none"
    }
  ],
  "answers": [],
  "auto_reminder": 0,
  "signature_report": null,
  "tsa_country": null,
  "use_timestamp": true,
  "metadata": [],
  "event_type": "signature_notification_sent",
  "created_signer": {
    "external_id": "",
    "sign_url": "https://app.firmeasy.com/verificar/1656879",
    "token": "1c7ea879-7c23-4733-a9d0-9377105dba80",
    "status": "new",
    "name": "Nombre nuevo firmante",
    "email": "[email protected]",
    "phone_country": "57",
    "phone_number": "22222222",
    "auth_mode": "firma_simple",
    "require_selfie_photo": false,
    "require_document_photo": false,
    "send_via": "whatsapp",
    "notification_type": "request",
    "notification_channel": "whatsapp",
    "sent_at": "2025-02-13T16:50:47.874873Z"
  }
}